The Short of It

The following describes the data collection and usage policies and practices that apply to our website. By using it, you accept the policies and practices described in this Statement. We reserve the right to amend this statement.

Data Collected

Site usage: when you visit this site, our servers may automatically record information that your browser sends (e.g. IP address, URLs requested, etc). If you are a registered user who has purchased access, your username may be recorded along with this access information. We also use a third party for usage analytics: Google's privacy policy information is located here.
Cookies: when you visit the site, we may send cookies to your browser that uniquely identify your session. We may also send cookies that reflect actions and preferences you have set (e.g. navigation preferences, legal acceptance). Removing these cookies may impair or prevent your use of the site.
Personal and billing information: If you subscribe to the site or purchase credits, you are asked for various personally-identifying information (name, address, billing information, etc). If you do this via credit card, your information is collected by our billing processor, and we have access only to a limited subset of it- your credit card information is stored securely by them and never given to us. If you subscribe using our mail order form, your personal information is stored offline other than than your login and password which are stored on the server. The personal information our billing processor sends to us may be retained on our server in log files or databases. We make an effort to minimize the amount of personally identifying information stored on the server. The logs are rotated regularly, and the databases store the minimum of information necessary to facilitate customer service requests. Our billing processor's privacy policy is available here.

Data Uses

We analyze aggregated traffic information to improve usability, performance, and customer satisfaction. We also may analyze individual log data for troubleshooting problems.
Cookies and login information are used to ensure that some content is only available to people who have paid for access to it, attempt to prevent access by minors, and provide a customized experience of the site.
Your email address and other personally-identifying information may be used for customer service, administrative or billing purposes. It will not be used for marketing purposes, or provided to third parties except when required by law (see Data Disclosure below).

Data Security

We make best-practice efforts to protect your data, using encryption and other tools, and storing the least amount of information required to meet the business needs it was acquired for. If your personal information is exposed despite this, we will attempt to notify you by the best available means.
It is your responsibility to protect your private login information. Failure to do so may limit or end your ability to access the site.

Data Disclosure

We will disclose personal information only if legally required to do so, in order to enforce our terms of service, or to protect rights, safety, or property of ourselves or our subscribers.
If your personal information is exposed by data breach, or we disclose it for one of the above reasons, we will attempt to notify you wherever possible and legally permissible.

Your Rights

You are entitled to see the personal data we have collected for you, and correct or delete it by contacting us (contact information is on the 'About' page).

Questions, please contact help@houseofgord.com

The Long of It

Our commitment to your privacy

At the House of Gord, we have a long held commitment to provide prompt and efficient service to our customers with respect and appreciation, whilst maintaining absolute confidentiality. We pride ourselves on excellent customer service, which is why many of our customers have purchased quality fantasy material through us and our affiliate companies for several years with absolute confidence their experience will be pleasant from start to finish. Toward that end, we offer you the following descriptions of our privacy practices.

Information Collected

We collect information about you when you purchase from our website, www.houseofgord.com (“the website”). This information includes your name, billing address, email address, credit card number and expiration date, and your IP address. Your credit card information is only accessible to our third-party billing service, NetBilling, and not us. We also collect information about how you are using our website in order to provide a better overall experience for our customers. This information allows us to see how often individual pages are being viewed, and what operating system our members are using to view our pages.

How We Collect Information

We use a turnkey provider to process your credit card payments. We do this because turnkey provider company’s primary business concern is to provide safe, online transactions using the latest security protocols available, backed by a staff of experts who work 24/7 to maintain all systems. We are able to access certain parts of your data after you purchase something online, but not all of it.

“Cookies” may be used to gather statistical information that will assist us in understanding what users find interesting and useful on the website. These cookies are a small piece of data, identifying you only by random number. No personal information can be identified about the user through cookies. This numerical data is sent to your browser from a web server and then stored onto your computer’s hard drive. Through modification of browser preferences, a user can elect to accept all cookies, receive notification when a cookie is set or decline all cookies. Alterations to these settings may, however, affect the functionality of the websites.

A piece of code may also be embedded into certain pages of our website. This provides statistical site usage information relating solely to Internet usage behavior. Beltane Enterprises, Inc. does not and will not use this code to collect any personally identifiable information. We use Google Analytics for this purpose.

What we Do and Do Not Do with Collected Information

Financial information that is collected is used to check your qualifications and to bill you for products ordered.

We do pay attention to what you are buying, watching, viewing, collecting and requesting so that we can better serve you.

We do not share any information about you with any other companies or individuals outside of our own group of affiliated websites, other than third-party service providers as described.

We do not access your account unless you request us to manage your subscription or membership for you or unless we have detected a problem with your account that requires examination by our staff. We do not send out spam or unsolicited emails.

Your Right to Privacy and Opt-Out Information

We assume you want your privacy protected. If you wish to be placed on an electronic mailing list, you need to subscribe to the electronic mailing list. We will not automatically add you to any electronic mailing list. We do not promise you will ever get an electronic mailing. To request being added to our electronic mailing list, or if you are already on our electronic emailing list and wish to be removed, please contact the following:

For HouseofGord.com: help@houseofgord.com

Information About Linked Websites

This site contains links to other sites. HGP International, Inc. is not responsible for the privacy practices or the content of other such websites. Selection of a banner or link redirects Members to a third party. Transactions that occur between the Members and the third party are strictly between the Member and the third party and are not the responsibility of HGP International, Inc. Because HGP International, Inc. is not responsible for the availability of these outside resources or their privacy policy or content, Member should direct any concerns regarding any external link to its site administrator or Webmaster.

Contact Us

For information about products available, to request to be placed on our snail mail list, to request to be removed from our snail mail list, or for any matters concerning customer service of our retail products, contact:
Beltane Enterprises
P.O.Box 4040
Bremerton, WA 98312
Email: help@houseofgord.com